FAQ

SHOPPING QUESTIONS

Do you ship worldwide?

We ship Pan India only for the time being.

How can I request a refund?

Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. It’ll take 3-5 days for the refund to be processed to the end customer.

Do you offer gift-vouchers?

Yes time to time. Keep tracking/following us.

How can I use a coupon code?

Add the items to the cart you wish to purchase. While “Checking Out” you will see Coupon Code option. Choose the coupon code you wish to apply and place your order.

MISCELLANEOUS QUESTIONS

Do you allow backorders?

Yes

Are there benefits for registered users?

Yes. 10% discount on your first order when you sign up and on subscription you will be regularly updated about our new products whenever they are launched or any activity taken up by KUCHU Buddies.

Which size to chose - EU vs US?

Indian size – size chart is there on each listing.

What payment methods are available?

COD, Credit Card, Debit Card or Net Banking.

Do you have an affiliate program?

No

Do you offer gift wrapping?

Yes, on personal request.

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